The scientific and technical evolution of critical patient care has dramatically improved clinical practice and survival, but this progress has not been matched equally in the more human aspects of critical patient care. In many cases, the organizational and architectural characteristics of intensive care units (ICU) make them hostile environments for patients and their families and even for the professionals themselves.()
In a humanized organization, there is a personal and collective commitment to humanizing the relevant reality, relationships, behaviors, environment, and individuals, especially when the organization is aware of the vulnerability of others and the patient’s need for help.
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